1. No Cancellations After Payment and Production Start:

Once an order has been processed, payment has been received, and production has commenced, all sales are final. Due to the custom and made-to-order nature of our products, we do not accept cancellations or offer refunds at this stage.

2. Order Changes:

Any requests to modify an order must be submitted in writing prior to payment and production. We are unable to accommodate changes once production has started.

3. Defective or Damaged Goods:

In the rare event that your order arrives with manufacturing defects or damage, please notify us in writing within 5 business days of receiving your shipment. We will work with you to review the issue and determine a suitable resolution, which may include repair, replacement, or store credit.

4. Freight & Logistics:

Azzul Swimwear is not responsible for delays or issues caused by third-party freight or shipping companies. We recommend that you coordinate shipping with trusted carriers. If we are involved in freight coordination, all communication and expectations must be transparent and professional.

We appreciate your understanding and cooperation. Our goal is to deliver high-quality, reliable products with integrity and professionalism at every step